Terms and condition
· All purchases are final (not refundable).
· Products are subject to packaging and handling fees.
· Payments can be made through cash or bank transfers.
· Tjokrosuharto is not responsible for input errors in bank accounts or other errors made by the Banks.
· Due to the nature of handicrafts, no two products are exactly identical.
· Customer must submit proof of bank transfer if considered necessary.
· Customer keep proof of bank transfer as proof of payment.
· Tjokrosuharto reserve the right to adjust prices without prior notice.
· Prices are not fixed until payment is made.
· Tjokrosuharto is not responsible for unpunctual payment caused by the bank.
· Shipment will be conducted only payment is settled. Products purchased and paid will be shipped to customer according to stated address.
· Shipping duration depends on the location of customer.
· Transactions can be cancelled only before the product is shipped. Cancellation fee will be charged as defined.
· Cancellations on purchase confirmation (after order, but before payment) are not subject to cancellation fee.
· Cancellations due to price increase, unavailability of stock, or errors of product specification are not subject to cancellation fee.
· Tjokrosuharto reserve the right to reject orders. All payments will be fully refunded if already paid.
· Tjokrosuharto is not responsible for delivery failures resulting from customers Errors in entering address.